Head Barista

1w1 week ago

WSH Group

London, GB · Full-time · £28,000 – £31,000

About this role

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? At BaxterStorey, we’re looking for a Head Barista who motivates their team to exceed expectations at every turn.

Every interaction is an opportunity to create a lasting impression. Deliver exceptional experiences and create unforgettable moments as a trailblazer in hospitality. Thrive on inspiring a harmonious and collaborative team.

Supported in an inclusive environment that encourages growth and celebrates diversity. Invest in your development with ongoing training to ensure you have the skills to thrive. Guarantee a good work-life balance because people excel when given space to care for themselves.

Monitor colleagues' work, carry out appraisals, and recognise training needs. Be passionate about the Coffee Bar operation and aware of new concepts in the industry. Actively encourage colleagues to develop themselves and seek out new trends.

Requirements

Have experience as a manager within a hospitality environment, ideally retail
Experience in creating a thriving and successful working environment
Possess excellent supervisory and communication skills
Good delegation and influencing skills
Able to demonstrate team development skills
Have the ability to display a real passion for food and customer service

Responsibilities

Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded
Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate
Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street
Actively encourage colleagues to further develop themselves and seek out new trends
Lead the team in providing genuine hospitality and impeccable service
Oversee daily coffee bar operations and maintain high standards
Train baristas on coffee preparation and service techniques